FAQ

Shipping

Most Twin Galaxies gear is made to order and printed on demand, which keeps quality high and waste low. Orders typically enter production within one to two business days, then ship with tracking. Delivery times vary by product and destination.

All sales are final

Every item is made to order, so we do not accept returns or exchanges and we do not issue refunds. No returns, no refunds, no exceptions. Please double-check your size, color, style, and the DARK or BRIGHT version before you order. See the full refund policy.

Sizing

Every apparel product page includes a size chart. Fits vary between styles (regular fit tees, oversized pullovers, structured caps), so check the chart on the specific product before ordering. Because all sales are final, getting the size right up front matters.

What do DARK and BRIGHT mean?

Several products come in DARK and BRIGHT versions. DARK is the artwork tuned for dark garments and surfaces. BRIGHT is the same design tuned for light garments and surfaces. Pick the one that matches the color you want.

Order tracking

You will receive a tracking link by email once your order ships. Questions about an existing order? Use the contact page and include your order number.